Privacy Policy

Updated on July 07, 2023

The following Privacy Policy explains how Terrafarms (“the Company” or “we”) obtains, collects, stores, uses, processes, controls, transfers, discloses, transmits, destroys, and protects Users’ Personal Information. This Privacy Policy applies to all users of the Terrafarms application, hereinafter referred to as the “Application,” website (www.terrafarms.com), services, or application products, unless otherwise stated in a separate privacy policy.

Your privacy is important to us, so please take the time to understand how our privacy provisions work. If you have any questions or concerns, you can contact us at contact@terrafarms.com. We are continuously developing, and our Privacy Policy may be updated from time to time. We will not make any significant changes to the Privacy Policy without prior notification of such changes through our Application.

Information Collection

We collect various types of information as follows:

1. Registration Information: When you create a Terrafarms Account, we ask you to provide personal information such as your name, phone number, and date of birth. We also ask you to personalize your user experience with other information such as your location. This information, collectively referred to as “Registration Information,” is required.

2. User ID and Device ID: When you install the Terrafarms Application, we create unique identification numbers associated with the software installation (“User ID” and “Device ID”).

3. Usage Information: We also collect information about how you use our Services, including how you view and interact with content, the parts of our Services you use, the information you search for, the content you view, and the actions you take.

4. Log Data: When you use our Services, we automatically record information about your usage (“Log Data”). This may include information such as your computer’s or mobile device’s Internet Protocol (IP) address, browser type, the web pages you visited before accessing our Site, the pages of our Site that you visit, the time and date of your visit, and other statistics.

5. Information About Your Social Networking Services (“SNS”): As a Terrafarms user, you may interact with and use SNS, such as WhatsApp, to connect with our team. We encourage you to read the privacy policies and other statements regarding the SNS you use.

6. Surveys and Promotions: From time to time, we may offer you the opportunity to participate in surveys, contests, or drawings through our Services. If you participate, we may ask for additional specific information from you.

Use of Information

We use the information we collect, including Registration Information, User ID, Device ID, information from your use of our Services, and information from surveys and promotions, to provide and improve our Services, develop new offerings, and enhance and personalize your experience on Terrafarms, including the content and ads you see.

We may use your Registration Information to send you important messages about the Services, as well as marketing materials that we believe may be of interest to you. If at any time you decide that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in such communications.

Information Disclosure

• Information You Share: The use of Terrafarms is intended for personal purposes. All data you disclose will not be shared with others.

• With Your Consent: We may disclose any information we collect to third parties if we have obtained your consent.

• Non-Secret or Non-Personal Information: We may disclose aggregated information and information that cannot be used for personal identification. Such disclosure will not include non-public personal information about individual users.

• Service Providers: We employ third-party companies to assist us in providing and improving the Services (e.g., maintenance companies, database management, and web analytics). If these third parties have access to non-public personal information about you, they are obligated not to disclose or use that information for any purpose other than carrying out tasks on our behalf.

• Compliance with Laws and Law Enforcement: Terrafarms cooperates with government agencies, law enforcement authorities, and private parties to enforce and comply with the law. We may disclose any information about you to the government, law enforcement authorities, or private parties as we, in our sole discretion, deem necessary or appropriate to respond to claims and legal processes (including, but not limited to, court orders), to protect the rights, property, and safety of Terrafarms or a third party, to protect public security or any individual, or to prevent or limit any activities that we consider, or may be considered, unlawful, unethical, or legally actionable.

• Business Transfer: Terrafarms may sell, transfer, or otherwise share all or part of its assets, including the information identified in this Privacy Policy, in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy.

Modifying or Deleting Your Account

You can request the deletion of your Terrafarms Account by sending an email to contact@terrafarms.com. Your account will be promptly terminated, and unless there are legal obstacles, we will accept your request and delete your account information within less than 30 days. We may retain archived copies of your records as required by law or as necessary to protect the rights of Terrafarms or its users. You can request instructions on how to modify your privacy preferences, access your information, update your information, or ask any questions regarding confidentiality or data protection by contacting contact@terrafarms.com.